Privacy Policy

Effective Date: 25 Sep, 2024

At Your Car For Cash, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use our services, we may collect the following types of information:

1.1 Personal Information

When you request a valuation, schedule an appointment, or contact us, we may ask for:

Full Name
Email Address
Phone Number
Vehicle Details (registration number, make, model, condition, etc.)
Bank Details (for payment purposes)
Location Information (for collection purposes)

1.2 Non-Personal Information

We may also collect non-personal information such as:

Browser type and version
IP address
Pages visited on our website
The time and date of your visit
Referring site (if applicable)

2. How We Use Your Information

We use your information to:

Provide you with a valuation and process your car sale.
Communicate with you regarding appointments and inspections.
Complete legal documentation for the sale and vehicle transfer with the DVLA.
Process payments for your vehicle.
Improve and personalize your experience on our website.
Address any inquiries or requests for information.
Fulfill any legal obligations related to your transaction.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties for the following reasons:

Service Providers: We may share your information with service providers who help us operate our business, such as payment processors or vehicle inspectors.
Legal Compliance: We may disclose your information if required by law or in response to a valid legal request from authorities.
DVLA: Your vehicle’s information will be shared with the DVLA to process the transfer of ownership.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include data encryption, secure servers, and access controls. However, please be aware that no method of transmitting data over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the right to:

Access Your Data: Request a copy of the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete information.
Erasure: Request that we delete your personal data, where applicable.
Objection: Object to the processing of your personal data.
Restriction: Request that we limit the processing of your personal data.

To exercise these rights, please contact us at enquiries@yourcarforcash.co.uk.

6. Cookies

We use cookies to improve your experience on our website. Cookies are small text files placed on your device that help us track usage and provide a better user experience. You can control cookie settings through your browser, but disabling cookies may limit your access to some features of our website.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit, as we are not responsible for the content, privacy policies, or practices of third-party websites or services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Any changes will be posted on this page, and we will notify you by email if they are significant.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Your Car For Cash
Office 195, 321-323 High Road, Chadwell Heath, Romford RM6 6AX
Phone: 020 3633 0209
Email: enquiries@yourcarforcash.co.uk

Who we are

Our website address is: https://yourcarforcash.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.